Privacy Policy

Last updated: December 5th, 2025

INTRODUCTION

This Privacy Policy explains how Teach Music Online LLC collects, uses, stores, and protects information when you use Studio Suite by TMO located at https://studiosuite.online/. By using the platform, you agree to the practices described in this Policy.

INFORMATION WE COLLECT

We collect information that you provide directly, information gathered automatically, and information processed by third party platforms.

INFORMATION YOU PROVIDE

We may collect:

• Name and contact information

• Account details

• Payment information handled by third party processors

• Content or data you upload to the platform

• Communications with support

INFORMATION COLLECTED AUTOMATICALLY

We may collect:

• IP address and device type

• Browser and operating system

• Usage information and activity logs

• Cookies and tracking data

This information helps operate and improve the service.

PAYMENT INFORMATION

Payments are processed by trusted third party payment processors. We do not store full payment card details.

INFORMATION WE COLLECT

Studio Suite by TMO operates through GoHighLevel, which stores and processes data such as contact information, messages, forms, automations, and account activity. By using the platform, you consent to the processing and storage of your data within these systems.

MESSAGING DATA

If you send SMS or email messages through Studio Suite, the content and metadata of those messages may be stored by Go High Level and by email or SMS carriers.

HOW WE USE INFORMATION

We use information to:

• Provide and maintain the Studio Suite platform

• Create and manage accounts

• Process payments

• Operate automations and platform features

• Improve the user experience

• Communicate updates, notices, and support information

• Comply with legal requirements

We do not sell personal data.

SHARING OF INFORMATION

We share information only as needed to operate the service.

SHARING WITH SERVICE PROVIDERS

We may share information with:

• GoHighLevel

• Email service providers

• SMS carriers including those operating through Twilio or similar services

• Payment processors such as Stripe

• Hosting providers

• Analytics tools

These providers access your information only as necessary to deliver their services.

LEGAL COMPLIANCE

We may disclose information if legally required or to protect our rights.

BUSINESS TRANSFERS

If ownership of Studio Suite changes due to sale or merger, information may be transferred as part of the business assets, subject to this Policy.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enable essential functionality and analyze usage. You may disable cookies in your browser settings, although some features may not function correctly.

DATA RETENTION

We retain personal data as long as needed to provide services, comply with legal obligations, and resolve disputes.

Users may request account deletion. Requests may require identity verification.

DATA SECURITY

While we take reasonable measures to protect data, no storage system is completely secure. We rely on Go High Level for infrastructure security and cannot guarantee protection from all risks.

CHILDREN'S PRIVACY

The platform is not intended for children under the age of 13. We do not knowingly collect information from children. If such data is identified, it will be removed.

YOUR RIGHTS

You may have rights to access, update, correct, or request deletion of personal information. To request action, contact us using the details below.

THIRD PARTY LINKS

The site may contain links to external websites. We are not responsible for their content or privacy practices.

DISCONTINUATION OF SERVICE

If Studio Suite by TMO is suspended or discontinued, we will handle personal data according to this Privacy Policy and may retain certain information for legal or business purposes.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted with a new “Last updated” date, and continued use of the platform indicates acceptance of the revised Policy.

CONTACT INFORMATION

For questions about this Privacy Policy or your personal data:

Email: [email protected]

Support page: https://studiosuite.online/support-ticket

Mail: Teach Music Online LLC, 336 East University Pkwy, #1132, Orem, UT 84058

Have questions or recommendations?

[email protected]